X

Don't worry, T-Mobile won't force you to a more expensive plan

Featured image for Don't worry, T-Mobile won't force you to a more expensive plan

Earlier this month, a leaked T-Mobile document hinted that the company was going to force users to newer and more expensive plans. People were not happy about this potential change, but that won’t be the case. A new report sheds some light on the supposed T-Mobile forced migration, and it should make users happy.

There’s been a ton of buzz around T-Mobile, as a leaked document hinted at a forced migration for customers. If put into effect, it would mean that some customers would be forcibly moved to newer and more expensive plans. As you can imagine, that wouldn’t sit well with people, as everything is expensive as is.

Advertisement
Advertisement

However, there won’t be a forced migration, according to T-Mobile

As with any leak, you can’t take it 100% to heart, and this one is an example of that. Mike Sievert, the company’s CEO, came out to clear the air about this news via an email.

According to him, there is no forced migration in the works. In fact, this was just a limited test for a small group of users. The group targeted is a small set of users who are on older accounts. Some of these plans are up to a decade old. Also, only people who are eligible to upgrade their plan will be contacted about switching over.

Those eligible folks will receive a text and/or email about the plan before anything changes with their account. So, they won’t wake up one day to find that their plan is more expensive.

Another thing that Sievert pointed out was that this hasn’t started yet. The leaked document pointed to October 17, but the email states otherwise. For all we know, the plan could have been delayed.

One thing to note is where the “forced” part comes in with this supposed forced migration. Well, if you receive the news that you could upgrade, you’re given the opportunity to opt out of it. If you don’t opt out, however, your plan automatically jumps up.

It’d be nice if it was switched so that you’d have to opt in rather than opt-out. While users have the chance to opt out, we can guarantee that there will be thousands of people who miss their chance.

In any case, it’s nice to know that T-Mobile isn’t going to push its customers to higher-paid tiers. At this point, we don’t know when this change will exit the testing stage. If you’re on an older plan, keep an eye out for any communication from T-Mobile.